You can return an unwanted item within 14 days of purchase for a full refund minus the delivery cost. We reserve the right to refuse a return if the goods are opened or not in saleable condition or damaged.
You are responsible for the cost of returning your items to us, unless you receive a faulty, damaged or wrongly dispatched item, we will then advise you of the returns process.
If an item is delivered to you faulty or damaged a refund or exchange will be offered, the problem must be reported within 48hrs of the delivery being made to you.
Returns can take up to 14 days to process, especially during busy periods.
Please repack you items with care using all the original packaging or a suitable alternative. As goods are your responsibility until they reach us.
Please ensure you package your returns to prevent any damage to the items or boxes.
If an item is not packaged correctly and has been damaged in transit back to us, we will contact you and may need to return the product to you, or only issue a partial refund.
Please fill in your details below and we will issue a returns label to you and send you a link for your nearest DPD Pickup shop.
For unwanted items, we can support returns via DPD the cost of this is £4.95 and this will be taken off your total refund.
You may track you return using your DPD Link. Your refund will be processed once the item is received safely by us.